Transport Infrastructure Ireland (TII) operates the strategic roads throughout Ireland, ranging from heavily trafficked city orbital motorways through to rural highways.
There are 130,000 Fixed Signs (including Stop Signs, Direction Signs, Warning Signs, Information Signs and Bollards) that need to be maintained by four contractors across the whole of Ireland. The contractors are responsible for these signs, including maintenance, fault management, and installation, and all of this information needs to be recorded. Each sign needs to be inspected on an annual basis, and these inspections need to be recorded against each sign to ensure there is an auditable history.
The ability to reliably monitor and control the network is crucial for the safe and effective operation of network activities. With such a diverse network and wide range of assets, the ability to respond to and repair faults efficiently is a key issue for the client. A system was required to improve service delivery for the authority, operators, and contractors alike.
Nicander delivered its Asset and Fault Management System (AFMS) to manage ITS and other fixed infrastructure assets on Ireland’s national road network. The AFMS is an internet-based solution, integrating the management of assets across authority networks and delivering smartphone and tablet connectivity for roadside engineers to securely manage all equipment faults, inspections, and maintenance tasks.
The solution streamlines the process for the client, allowing the client to manage multiple contractors from one system, and provides each contractor with the tools they need to undertake all inspections, preventative maintenance, repairs, and other necessary works. Work can be scheduled over the course of 12 months, allowing system users to schedule their workload for the following year.
Using the system, the client is able to group all tasks into one group of work, for example, Task Orders or Work Orders. Then, each group of work can be costed and approved before any work is actually completed. The AFMS also utilises dashboards and reporting to allow users to see the progress of these tasks at a glance. This is also useful to management, as it provides real-time information to determine whether the KPIs for a Task or Work Order have been met or are likely to be met.
As a system, AFMS is highly configurable to meet the specific needs of the customer. In this instance, Nicander were able to configure the AFMS to capture TII’s requirements, including the severity of faults raised, inspection conditions, or KPIs that need to be met as part of the contract.
It was important for engineers and contractors to access the solution on the ground, allowing them to communicate with management on the go. To make this possible, Nicander developed the AFMS mobile application.
The AFMS mobile application, installed on each engineer’s mobile device, provides a real-time view of the fault rectification process, from identifying the fault through to completion. This allows each engineer to communicate their progress and document each step of the process in real-time, giving the client a full view of each contractor’s performance and availability.
Engineers can use the mobile app to detail all necessary actions, such as repairing, replacing, or creating assets, and take images of the assets to record them onto the system.
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